FAQ'S
Frequently asked questions
What do I need to bring with me?
Please bring a Towel to sit on, Drinking Water, Footwear to be worn at all time such as flip flops & Swimwear.
What is the cancellation policy?
Cancellations up to 24 hours before the booking are entitled to a refund.
Are children allowed in the sauna?
The minimum age to use our facilities is 18. This is an adult only space. We will not allow entry of individuals under this age or perceived to be. We hold the right to request ID if our staff requires it for entry.
How many rounds of Sauna & Plunge should I do?
Our session lengths allow for usually 3 or 4 rounds of Sauna/plunges although it is entirely up to you. people would usually spend approx 10 minutes inside the sauna followed by 3/4 minutes of cold exposure.
Should I arrive before my slot begins?
You should arrive 5 minutes prior to your allocated time, so you have time to change beforehand. If you arrive ready to go there is no need to allow early arrival.
What if I am late?
We run on strict timeslots, so if you arrive late to your session, unfortunately, it will reduce the time available to you. Please make sure to arrive early to get the most out of your session!
Where possible we will try our best to facilitate you.
Are there changing rooms?
Yes, we have changing rooms in our Swords location.